Better Outcomes.
Better Experiences.
One Platform.

Behind every score is a story. Clinect turns patient feedback into outcomes intelligence—powered by automation, enriched by AI, and designed to connect every part of your outcomes ecosystem.

Security You Can Trust

Over 15 years of protecting patient data—SOC2 TYPE II, HIPPA CERTIFIED, TX-RAMP, and the industry’s highest security standards.

Integrated & Automated

Connected to 20+ PM/EHR platforms, Clinect automates data flow and syncs in real time — with a Rules Engine that delivers the right forms to the right patients at the right time

Easy for Patients. Simple for Staff.

Clinect delivers the industry’s easiest PRO solution — effortless for patients to complete, intuitive for staff to manage, and fully automated from collection to reporting

Clinical Trial Ready

Partner for ePROs, eCRFs, eConsents, and remote monitoring in one unified platform.

Patient Reported Outcomes (PROS)

Clinect brings together Patient-Reported Outcomes (PROS) and Patient Satisfaction in one seamless platform. By combining clinical outcome measures with real-time feedback on patient experience, practices gain a more complete picture of care quality.

Research consistently shows a direct correlation: patients who feel heard and engaged are more likely to follow treatment plans, recover faster, and achieve better outcomes. With Clinect, you not only meet regulatory and quality reporting requirements-you also drive higher satisfaction, stronger loyalty, and improved clinical results.

Integrated Patient Satisfaction and Online Reputation Management

Clinect’s Patient Satisfaction and Online Reputation solution empowers healthcare organizations to capture real-time patient feedback and strengthen their online presence — all in one seamless platform. Customizable surveys can be tailored by appointment type, provider, procedure, or specialty and are automatically delivered via text or email in the patient’s preferred language immediately following their visit. Real-time alerts notify staff of negative feedback so issues can be addressed before they escalate or appear online. At the same time, satisfied patients are automatically invited to share their experiences on leading review sites, helping practices boost ratings, attract new patients, and build lasting trust in their communities through actionable insights and integrated analytics.

Clinect Incident Management

Empower your organization to capture, track, and resolve patient concerns in real time. The platform streamlines reporting, automates follow-up workflows, and ensures accountability across teams.

Interactive dashboards provide clear visibility into trends and outcomes-helping practices improve safety, compliance, and the overall patient experience.

Trusted by leading healthcare organizations

Our Process

Clinect PROs simplifies patient-reported outcomes collection through deep EHR integration, intelligent automation, and the Clinect Rules Engine. With 300+ validated surveys, the right form reaches the right patient—before, during, and after care—automatically. Results flow directly into your workflow for real-time insights and measurable outcomes.

Automatic patient identification

Pre-visit outreach

Smart form scheduling

Personalized survey routing

Seamless EHR integration

During Your Visit

After your visit and beyond

Air Traffic Control

Analytics ready

Automatic patient identification Clinect’s Rules Engine detects upcoming appointments and determines which PRO measures are required by specialty, provider, or visit type.

Automatic patient identification Clinect’s Rules Engine detects upcoming appointments and determines which PRO measures are required by specialty, provider, or visit type.

Pre-visit outreach Patients receive secure text/email invitations to complete assigned surveys on any device— Easy user interface for patients – No App to download – Any device.

Smart form scheduling Outreach is automatically timed (e.g., 3 day, 7 days before visit) to ensure high completion rates and valid baseline data.

Personalized survey routing Dynamic logic selects the right forms (e.g., PROMIS, HOOS, KOOS, PHQ-9) based on diagnosis, procedure, or past responses.

Seamless EHR integration Completed PROs flow directly into your via API’s—no manual entry or reconciliation.

During Your Visit

Clinect dashboards provide oversight of all patient progress and compliance
Review patients PROS measure directly within your PM and/or EHR
Easily order new PRO measures using Clinect’s ad-hoc

After your visit and beyond

Custom patient satisfaction survey
Online reputation push
Clinect manages the patient journey collection per the PRO cadence requirements

Air Traffic Control

Intuitive Dashboards for real-time “in-flight” PROMS.
Track completion status at a glance.
Quickly resend surveys with one click
Confidently manage PROM programs at scale.

Analytics ready Clinect PROs Dashboards turn patient data into real-time insights—helping teams measure outcomes, alerts, track trends, and drive better care.

Empowering healthcare organizations

"ClinectPROs has completely transformed how we track and act on outcomes. With over 45 providers across multiple locations, automation and integration are critical — and Clinect delivers both flawlessly. Our surgeons get actionable insights in real time, our staff saves hours each week, and our patients actually enjoy the process. It’s become the backbone of how we measure success."

"Before ClinectPROs, collecting outcomes felt like extra work. Now it’s automatic — built right into our workflow. Our surgeons see meaningful data at every visit, leadership can finally quantify value, and our patients feel heard. For a 30+-provider orthopedic practice like ours, ClinectPROs isn’t just software — it’s become part of how we deliver better care."

"Clinect Healthcare has been a game-changer for our practice for over 10 years! The ability to customize surveys, access insightful reports, and rely on their outstanding customer support has made it one of the most valuable tools we use. We truly can’t imagine our workflow without it!"

"Clinect Healthcare has been a valuable and instrumental partner in improving the patient experience and managing our online reputation. Their team, especially Meghan L., is very responsive, understanding and quick to act. Their platform has enabled us to grow our online presence and strengthen our reputation over the years, which is key in this day in age."

"The system itself is user-friendly and a couple of my favorite aspects include a customizable dashboard and very robust reporting which allows me to monitor providers, locations, staffing, ancillary services, etc. on a daily, weekly, monthly or yearly basis. The Clinect team is great to work with and will go above and beyond to ensure you are taken care of!"

"Clinect Healthcare has been a game-changer for our practice for over 10 years! The ability to customize surveys, access insightful reports, and rely on their outstanding customer support has made it one of the most valuable tools we use. We truly can’t imagine our workflow without it!"

"Clinect Healthcare has been a valuable and instrumental partner in improving the patient experience and managing our online reputation. Their team, especially Meghan L., is very responsive, understanding and quick to act. Their platform has enabled us to grow our online presence and strengthen our reputation over the years, which is key in this day in age."

"The system itself is user-friendly and a couple of my favorite aspects include a customizable dashboard and very robust reporting which allows me to monitor providers, locations, staffing, ancillary services, etc. on a daily, weekly, monthly or yearly basis. The Clinect team is great to work with and will go above and beyond to ensure you are taken care of!"